Beacon View Medical Centre

For two years I have been a patient at this surgery and every member of staff I have encountered has consistently been excellent. It is disappointing that the overall rating does not reflect this...

As always, excellent service from the reception team and clinical staff. Thank you for the ongoing support.

Contacted the medical centre on behalf of my elderly relative who was unwell, and on two separate occasions the calls were disconnected.

The medical staff are pleasant and approachable.

Attempted to schedule a consultation at the practice. Was informed that due to staff annual leave, only a temporary locum was available and no appointments could be booked in advance. Was advised to..

The team here are approachable and accommodating, always willing to go the extra mile to assist.

I would appreciate the ability to book appointments without having to call at an early hour in the morning just to arrange a telephone consultation with a clinician.

Outstanding team members, straightforward booking process, convenient parking facilities.

This practice was previously of high quality but has experienced a decline following recent changes in management. The clinical and support staff, with the exception of one individual, demonstrate..

We've been registered for a few years but only recently required substantial support with our young child. The clinician we saw has been outstanding in providing guidance and monitoring throughout..

I doubt they will pay attention, but I feel compelled to share my experience regardless. I have encountered what I perceive to be discriminatory treatment at this GP practice. Following an official..

I was recently removed from the practice following a phone call, with the reason given being concerning behavior. I felt this was unfair, as I believe my frustration arose from feeling dismissed and..

The staff members were quite impolite. They seemed indifferent to patient concerns and their conduct was disappointing.

I cannot praise the medical team enough for helping me and my family through the hardest time of our lives. The healthcare professional has been fantastic with all their support during this time.

I have my prescriptions delivered to this location and the team members I have interacted with have consistently demonstrated politeness and professionalism, with my prescriptions being prepared..

I had an appointment yesterday with a clinician who was exceptionally kind and caring. They were very helpful and went out of their way to assist me.

I recently spoke with the practice manager regarding several ongoing concerns I've had with the service at this surgery. One of the responses I received was a suggestion to consider registering with..

The reception team could benefit from improving their courtesy and professionalism. While most staff members are pleasant, some could learn better communication skills. It seems inconsistent that..

I am very pleased and content with the care provided at this medical centre. All members of the team listened attentively to my concerns and provided excellent support. The standard of medical care..

The clinician was lovely and I am grateful to feel so comfortable and have received good service promptly.