MB

Mark B. 2 years ago • From Google

Rating

Bad

Practice didn't answer phone when needed

I attempted to contact the reception team to discuss a matter concerning my medication, but was redirected to local care services as the practice appeared to be unavailable. The online information suggested the practice should have been open, which created confusion about accessing the support I needed. I have also noticed that the practice does not appear to engage with feedback left on this platform, even when patients raise concerns or share negative experiences.

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