UF

Urban F. 8 years ago • From Google

Rating

Bad

Practice dismissed concerns without investigation

Avoid!!! I was a patient here for many years. However, I felt the practice prioritised addressing a complaint from a clinician over my medical needs when I left the surgery and travelled to the nearest hospital. There I received prompt treatment for a serious condition requiring urgent care. Following this incident, I received a letter making allegations about my conduct that I found deeply upsetting and inaccurate. When I attempted to discuss this matter with my doctor, I was unable to do so. I believe this response did not follow standard procedures. I later discovered the practice operates under a larger organisation, and my doctor held a position within its management structure. If you are seeking a practice that will treat you fairly and listen to your concerns, I would suggest looking elsewhere.

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