Deerness Park Medical Centre

This has been one of the best GP practices I've attended. Appointment availability can be challenging, though I recognise this reflects broader resource constraints. At my previous practices, I..

The staff demonstrated an unhelpful demeanor, resulting in an overall unsatisfactory visit.

It has become increasingly difficult to secure an appointment with a doctor in recent times.

Called this morning and spoke to a member of the reception team who was very helpful and is assisting me in obtaining the support I require. The customer service approach was excellent and..

I had my appointment cancelled multiple times after being scheduled with someone who was unable to provide the service I required. The staff were dismissive about the situation and subsequently..

I have consistently had positive experiences at this practice. Any areas where service could be improved appear to stem from constraints related to funding limitations.

I have had another experience where medication was not included on my prescription. I was also told that a particular inhaler had been ordered when this turned out not to be the case. I found the..

This practice fell well short of expectations. The team members were not helpful, and during a concerning medical incident involving my child, the reception staff appeared unresponsive and did not..

I have found the service to be extremely disappointing. I have been attempting to secure an appointment over the past several months without success. The practice would benefit significantly from..

The reception team experience has been disappointing, and I've heard similar feedback from others over a considerable time without any apparent improvement. The manner of some staff members can be..

The receptionist who answered the phone came across as having a negative attitude. It seemed like they were unhappy in their role. It would be beneficial if the practice invested in additional..

This is my practice and I cannot fault them.

The appointment booking process feels unnecessarily complicated. Calling early in the morning results in a lengthy wait to speak with reception staff, only to be informed that a consultation form..

I recently attended Deerness Park Medical Group and found the experience to be exceptionally warm and inclusive. The practice demonstrated a genuine commitment to serving patients from diverse..

I believe the team at this practice are excellent. I consistently receive prompt attention and am always treated with considerable respect and consideration.

I am a patient in my seventies who travels abroad for extended periods twice yearly. I require my regular medication to be dispensed before these trips. I contacted the practice on a Monday to..

I can only rate the service I received as 5* I accessed the online consultation service via the practice website and completed all requested sections before submitting the form in the morning. A..

I would prefer not to have registered with this practice.

I'm extremely thankful to the team for their prompt assistance when I experienced some uncertainty regarding my medication. I believed I might have misplaced them at home, but they provided..

I have been a patient at this medical practice for a considerable time. The reception staff are lovely, very friendly and helpful. My healthcare provider is excellent and I would highly recommend..