Red House Medical Centre
Rafał M. 2 years ago • From Google
Bad
Practice ignored concerns and wouldn't refer me
This practice has been deeply disappointing for me. I experienced significant difficulties several years ago that had serious consequences for my family, and I have continued to attend here despite ongoing concerns. Over the past couple of years, I have been struggling with my health but feel I am not receiving adequate support. The clinical team appears reluctant to consider specialist referrals, and despite abnormal test results, my appointments seem to focus on ruling out minor conditions rather than addressing my underlying concerns. I have lost confidence in receiving meaningful help from this practice and have decided to seek care elsewhere.
It is extremely difficult to secure an appointment at this practice. When callbacks are promised, they do not materialise as expected. This has been a source of frustration.
Red House Medical Centre
Rafał M.
This practice has been deeply disappointing for me. I experienced significant difficulties several years ago that had serious consequences for my family, and I have continued to attend here despite..
Red House Medical Centre
Laura G.
It would be helpful if patients had more opportunity to speak when they call the practice. The staff could be more attentive, and there was an incident where a suggested remedy did not agree with..
Red House Medical Centre
Shannon S.
I had no difficulty contacting the surgery to arrange an appointment, as I was able to get through without issue and the reception staff member was friendly and courteous. During my visit, the..
Red House Medical Centre
christine H.
I have been a patient at this practice for many decades and have never felt compelled to leave a review until now. I was prescribed a strong pain medication eighteen months ago by my specialist..
Red House Medical Centre
Steven F.
The practice was satisfactory until 2018, after which the experience deteriorated. Recently, my prescription was reduced for the third occasion without prior notice or consultation, which was..
Red House Medical Centre
Jackie J.
It's a satisfactory neighbourhood medical practice.
Red House Medical Centre
Clare M.
Excellent service today. The clinician was very helpful during my recent visit.
Red House Medical Centre
Nicola C.
The approach taken by reception staff when patients attempt to book appointments leaves much to be desired. While the clinical staff provide excellent care during consultations, the front-of-house..
Red House Medical Centre
David C.
I joined this surgery with my parents when I was 10 years old and I am 80 now. It was located on a well-known avenue and was run by a wonderful doctor along with another practitioner. His son joined..
Red House Medical Centre
Bailey B.
The poorest medical practice I have encountered. Healthcare professionals who decline to provide assistance. Reception staff who display unhelpful demeanours, and in my view seem indifferent to..
Red House Medical Centre
Lee L.
Was unable to receive an appointment due to a disagreement regarding personal protective measures. This situation has persisted for an extended period and felt like an unreasonable restriction on my..
Red House Medical Centre
Mj R.
My mother-in-law experienced difficulty breathing and was advised by the surgery to contact 111. We accompanied her to accident and emergency where we waited for approximately three hours, only to..
Red House Medical Centre
Allyson C.
After a difficult experience with a clinician at this practice, I decided to book an appointment with another doctor. This appointment was a welcome change, and I was very pleased with the care I..
Red House Medical Centre
Sanah J.
I have been attempting to contact the practice since early morning and have been redirected to the NHS 111 service. As someone with a chronic health condition requiring ongoing medication, I find it..
Red House Medical Centre
Kyle B.
I appreciated being referred to the emergency department, which led to my diagnosis. I felt that the referral was appropriate, as I was concerned that my symptoms might otherwise have been dismissed..
Red House Medical Centre
Gail C.