Gary B. 5 years ago • From Google
Bad
The service has declined significantly this year and feels uncaring. It took nearly a month to obtain important medication, despite calling twice daily and being assured of a callback that never came. The practice appears to prioritise their own concerns over patient needs. There seems to be a lack of awareness that other health issues require attention alongside current pressures.
Deborah L.
2 years ago I would like to express my gratitude to the clinician at the practice who has provided me with care over the past couple of years. I underwent treatment for a serious health condition in 2022 which..
Alex A.
5 years ago Would not recommend. We attempted to register by submitting properly completed forms to reception staff. However, the forms went missing, and when we followed up after more than a month without..
Steve F.
2 years ago The clinical team at this practice demonstrated considerable support, expertise, and professionalism throughout my care.
Laul L.
5 months ago Excellent medical practice with readily available appointment slots and courteous, responsive staff members.
Kay R.
one year ago I feel that my concerns are not adequately heard during appointments, and I struggle to obtain the information I request. The explanations provided for my symptoms do not seem to align with what I..
Angie P.
2 years ago Consistently excellent experience
Jamie B.
2 years ago Extremely competent and punctual throughout the appointment.
Naomi P.
2 years ago Excellent team who were attentive and receptive to my concerns, offering clear guidance on the next steps. The appointment stayed on schedule, and the entire visit including the procedure was..
Heidi E.
2 years ago The healthcare professional I saw today demonstrated exceptional thoroughness and possessed outstanding knowledge.
Pete M.
one year ago Nobody picks up the telephone! Even though I was first in the queue, after just a minute of waiting I was informed that nobody could answer my call and was asked to hang up and try later. This..
Libby C.
7 months ago I have consistently had a positive experience during my time at this surgery over the past couple of years. The appointment booking process has always been efficient and the staff have been..
Jackie D.
5 years ago The quality of care provided by the clinical team has generally been very good in my experience. However, I have found it quite challenging to get through to the practice, particularly given the..
Darren J.
2 years ago I was very satisfied with the assistance provided during my telephone consultation and felt pleased with how matters were resolved.
Sharon G.
5 years ago After informing the receptionist (once they eventually answered the phone) that my telephone appointment with the clinician would need the number to be displayed as my phone automatically diverts..
Christopher C.
2 years ago Had a pleasant visit with a welcoming and approachable atmosphere.
Gareth B.
4 years ago If you experience respiratory concerns, you're advised to ring back the following morning at 8am, though this resulted in an appointment being scheduled approximately four weeks away.... A remote..
Lenna t.
one year ago I had my contraceptive implant fitted today and the healthcare professional was wonderful, very kind and reassuring, answering all my questions throughout the procedure. I experienced no discomfort..
K W.
2 years ago The requirement to call at 8am to book an appointment can feel like a tedious process. If that's the only way available, then it's something you have to work with. As someone who hadn't visited the..
Sue B.
2 years ago I received a procedural treatment for my hand that was arranged promptly following my initial appointment. The procedure was clearly explained to me at each stage, and I felt reassured throughout...
Ken H.