DD

Dazneyland D. 5 months ago • From Google

Rating

Bad

Practice keeps redirecting patients instead of helping

I recently switched to a new practice and have been disappointed with my experience so far. The service feels impersonal and dismissive, with a tendency to redirect patients elsewhere rather than providing direct support themselves. I would appreciate better service standards -- some of us have work commitments and cannot afford to spend extended periods waiting for care. Obtaining an appointment should not be this difficult. My previous practice managed this much more efficiently, offering online booking with prompt callback within a day and appointments available the same day or shortly after.

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