CH

Colin H. 2 years ago • From Google

Rating

Average

Practice limits consultations to single problems only

Got a rather surprising text from the practice today with the following message - We would appreciate it if all patients could focus on one issue per appointment and would ask that you not be upset if the clinician suggests rebooking for any additional concerns. Should you anticipate needing more than one appointment, please let reception know when you book. So essentially, if you have more than one matter that feels important enough to warrant an appointment with our stretched and heavily scheduled clinicians, you're being asked to book for just the most pressing issue and address the other concern another time. The logic here seems questionable - how is a patient supposed to decide which problem takes priority, and how does spreading appointments across multiple visits actually ease the workload on clinicians? This approach seems rather counterproductive.

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