Auckland Medical Group

The team here consistently demonstrates a helpful and pleasant demeanor.

I have been a patient at this practice for over two decades and am now seriously contemplating registering elsewhere as I feel the clinicians here do not genuinely engage with what patients are..

I have consistently received outstanding service and professionalism from both clinical and administrative staff at this practice over the past several years. I am very grateful for their care.

I have been registered with this surgery since my early teenage years and am now in my mid-twenties. Overall, the staff come across as pleasant and approachable; however, obtaining an appointment..

A frustrating experience overall. Accessing an appointment at this practice is extremely difficult. The reception desk does not offer in-person booking options. Online appointment booking is not..

Excellent healthcare professionals who have provided me with outstanding care. I genuinely feel that they demonstrate authentic concern for their patients.

It took multiple days of back-and-forth phone calls to arrange an appointment, followed by an additional call confirming a booking that had already been made. Subsequently, another call came through..

Registered during the Covid lockdown period. From March 2020 onwards, I found the medical team appeared reluctant to address my health concerns during telephone consultations. When I contacted the..

I was referred from urgent care to my GP practice to arrange scans. During my appointment on Monday, I was informed that a referral would be processed with an estimated waiting time of 6-8 weeks. As..

Hopefully you won't need urgent care, as appointment availability appears limited if you call after the early morning window. Booking appointments for the following day also seems challenging, so..

Overall, the medical practice has been satisfactory during my time as a patient over several years. However, I have experienced instances where some reception staff have been dismissive and..

The prescription submitted on Friday remained incomplete by Tuesday, which was problematic given its importance for managing a chronic respiratory condition. The staff interactions were..

Have consistently received satisfactory care, despite the constraints of operating within the present NHS framework...

We have always found the clinical and reception staff at this medical practice to be efficient and friendly. Thank you.

I struggled to secure an appointment despite submitting an online consultation and receiving a message asking me to book one. The staff member I spoke with on the phone was unhelpful. This has been..

We have always found the clinical staff and reception team at this medical practice to be extremely efficient, friendly, and supportive. Their professionalism and caring attitude make every visit..

I have to ring fairly frequently on behalf of my mother, and find all the receptionists to be helpful and accommodating. The receptionist I spoke with today was particularly helpful, as they have..

When I manage to get an appointment with a clinician, they tend to be quite supportive. However, the front desk staff can sometimes come across as unwelcoming. I've been attempting to book an..

I have attempted to contact the surgery numerous times this morning without success. The telephone system is extremely frustrating and difficult to navigate.

Relocated to this medical practice last summer and have been very satisfied with the decision. The front desk team consistently demonstrate friendliness and helpfulness, and when they're unable to..