The Medical Centre
Daisy D. 4 months ago • From Google
Great
Practice lost experienced GP but staff still caring
Update 2026 The main change was the unfortunate departure of a senior clinician just over a year ago. As a GP, this represented a significant loss. They were the most experienced and thorough GP I've ever had in the NHS. As a patient, it was clear they commanded respect from their colleagues and managed their team and practice confidently, always putting patients' care first. It really was the dream team from a patient's perspective. I moved my father here because I was so confident in the care this practice offered. The practice replaced this GP with another clinician, and on the three occasions I've seen them, I was left perplexed and upset. I was taught if you can't say anything nice about someone, then say nothing at all, so I'll leave it to your imagination. Fortunately, this practice still manages to run with the same patient-facing values and care. The efforts of the nursing staff are particularly noteworthy. One nurse practitioner is the lynchpin of this practice, holding it together to provide excellent care. Another nurse practitioner also plays a key role. Notably, they work alongside and support their colleagues, including nursing staff and the resident pharmacist. The front of house staff try their best, and the experienced receptionist will do their very best to help you. Still recommended but holding out for a suitable replacement GP. Outstanding Practice I have been under the care of a senior GP for over 7 years, after leaving a previous practice to follow them on their promotion. They have always treated me with dignity, respect and kindness. Spending time to listen and talk through a complex medical history. I always feel involved in decisions about my care. Their whole team have always been helpful and friendly. I would not hesitate in recommending this practice.
I was unable to access the medical professional I needed for an extended period, and the available practitioner was not able to provide the prescription required by a family member. Additionally,..
The Medical Centre
Hayley L.
I have recently become a patient at this practice and I cannot speak highly enough of them. The staff are courteous, approachable and make you feel genuinely welcome. I wish I had made the switch..
The Medical Centre
lex c.
The reception team demonstrate helpfulness and friendliness. However, the clinical experience was problematic, with the clinician appearing dismissive during consultations and interrupting when..
The Medical Centre
Diana D.
We recently relocated to the area and registered with this practice. The entire team, including reception staff, nursing staff, clinicians and doctors, have been excellent. I cannot speak highly..
The Medical Centre
Michael J.
If there was a minus it would be five, unfortunately had to leave one star to do a review. I was only with this practice for under two months. I never had an appointment with a clinician and felt my..
The Medical Centre
Kim B.
Upon arrival, the entire team demonstrates friendliness and professionalism. From the front desk through to the clinical staff, there is a genuine willingness to listen and provide assistance. An..
The Medical Centre
Mary P.
Absolutely excellent staff and service. I require regular appointments with nursing staff and have never experienced any difficulties with booking or scheduling. The reception team are consistently..
The Medical Centre
Tinlay T.
Attended an appointment with a nurse as doctor availability was limited. I presented with an ear concern and anticipated receiving a spray or antibiotics. Instead, I was advised to take paracetamol...
The Medical Centre
Daisy D.
Update 2026 The main change was the unfortunate departure of a senior clinician just over a year ago. As a GP, this represented a significant loss. They were the most experienced and thorough GP..
The Medical Centre
Simon s.
Having been with my previous practice for many decades and experiencing inconsistent care, I switched to this surgery and have found the standard of care to be exceptional. The entire team..
The Medical Centre
Therese H.
Excellent service. Since registering with this practice after relocating to the area a couple of years ago, my family and I have felt confident in the care provided and consider the surgery to be..
The Medical Centre
Jackie W.
It is consistently difficult to obtain an appointment with a healthcare provider at this practice.
The Medical Centre
Peter D.
Over the past half year, this practice has shown remarkable improvement that is evident in the staff changes. I cannot speak highly enough of their commitment, professionalism and genuine concern..
The Medical Centre
Ina A.
Consider visiting the alternative location instead. The front desk staff are genuinely pleasant and helpful, though the clinical team could be more approachable overall. There is one clinician who..
The Medical Centre
sean54mc s.
I recently registered with this practice after leaving my previous surgery. In just one week, I have experienced significantly more progress than I did during an entire year at my former practice...
The Medical Centre
James L.
I have been receiving care for an extended period and have consistently experienced the team as approachable and encouraging. While the atmosphere previously felt more personal and has become..
The Medical Centre
Lyndsay T.
Even 1 star is too generous, the appointment felt hurried and brief for my child. I also had to bring my other child along during the school holidays, and the clinician seemed dismissive and..
The Medical Centre
David B.