Park Surgery

I have been a patient at this practice for 75 years since birth, but the standard of care has been declining, particularly since the pandemic. Obtaining an appointment has become increasingly..

I would not recommend this practice to anyone. On two separate occasions, I have had concerning experiences with the care provided to my young child. During the first visit when my child was very..

I've never experienced a surgery quite like this one. The reception staff don't appear to be available until 9am sharp, which creates issues when appointments are scheduled for that time, as..

Unwelcoming front desk experience and problematic parking facilities

The communications and booking system could be significantly improved. Appointment slots are available for a very limited window each morning, which makes scheduling difficult. Phone lines..

I attempted to register with this practice but encountered significant issues with my medical records transfer. The records from my previous provider were misplaced during the registration process,..

I wish I had checked reviews before registering at this practice. My experience has been quite disappointing. When I attempted to arrange an appointment, I was instructed to call online at 8am...

I have been attempting to schedule an appointment for an extended period, but have consistently encountered unavailable lines and no available slots.

The staff members appear to be consistently rushed and lack courtesy in their interactions. Appointments typically involve seeing nurse practitioners rather than doctors, and the care received has..

The healthcare professional did not clean the area before conducting a blood test and used a larger needle than expected. A small mark has remained at the site since then, and this matter has..

I had a disappointing experience with the service and found the reception team to be quite unhelpful. I rang to book a follow-up appointment as I had been instructed to do by a clinical staff..

Really poor experience. It is extremely difficult to obtain an appointment at this practice.

I'm 56 and have been attending this GP surgery since birth, as have my mother who is 86 and my grandparents before her! Like most surgeries nowadays, you need to phone at 8am to secure an..

Park Surgery is a very good practice. Like every aspect of our NHS these days it is clear that they are operating under considerable constraints with limited resources. This unfortunately impacts..

I would advise against registering at this practice. The appointment system appears to operate on a very limited availability basis, with slots filling extremely quickly. On one occasion, I..

I have consistently had a positive experience at this practice and have always received excellent care.

The reception staff provided dismissive treatment, though this may reflect their role and responsibilities. When contact is eventually established, the practice appears to offer minimal support,..

I have found it difficult to access appointments at this practice. Over the course of a month, I was repeatedly told that no slots were available. When I attended in person, I received conflicting..

The team consistently demonstrates a helpful approach. Staff members maintain a pleasant demeanor and conduct themselves in a professional manner.

I have been in the area for a year and have not visited this practice. I attend another facility for my mental health support, which I find to be a more pleasant environment. There is staff at the..