Aldergate Medical Practice

Registered at this practice after transitioning from military service and provided documentation from that period. Subsequently, when reapplying for military-related matters, access to those records..

Having been attending this practice throughout my adult life, I find some of the feedback quite surprising. My recent visits have been predominantly positive, from the reception team who recognised..

This practice has declined significantly. I had a scan and was instructed to schedule a follow-up appointment within a fortnight, but I've been unable to secure one. The service used to be reliable,..

The leadership team at the practice demonstrates exceptional quality. Their capabilities are truly impressive. The practice manages a substantial patient population, which undoubtedly presents..

This practice employs some genuinely capable individuals, yet the overall management approach appears to lack warmth and understanding. There is a sense that patients are viewed as burdensome rather..

The practice no longer offers routine appointments; instead, only cases deemed urgent by reception staff are scheduled, despite them not having medical training. Patients must now complete an online..

After considering the reviews for this practice and recognising the pressures that general practices face, I remain convinced that this is an outstanding practice. Calling at opening time and..

The practice has some excellent clinical staff members and a couple of particularly helpful reception team members. However, obtaining an appointment can be quite challenging due to high demand on..

Disappointing experience with the appointment scheduling system.

I have been attending this surgery for nearly five decades, and on the whole my experience has been very positive. I recently had two appointments with a clinician who I believe is an excellent..

Poor service overall. Difficulty obtaining appointments when needed. Felt dismissed when trying to access care. Severe shortage of available appointment slots. Reception staff interactions were..

Exceptional standard of patient care provided throughout my visits. Highly recommended practice. 10/10 The clinical and nursing staff members are all remarkably kind and attentive, making this an..

The practice staff face considerable demands and have provided valuable support during a challenging family situation involving international medical coordination and end-of-life care arrangements...

I was unable to rate this practice lower than one star, as I felt the service continued to decline.

I have found the appointment booking process at this practice to be extremely frustrating and time-consuming. As I rarely require medical attention, I am generally in good health. However, when I..

Respiratory Condition Review. I initially had some uncertainty about seeing a younger clinician, however they had thoroughly reviewed my medical history and demonstrated knowledge of my background,..

I'm really disappointed with how this surgery has changed over the past couple of years. It used to be somewhere I had confidence in, but the service has noticeably declined. The appointment booking..

My partner is registered with the practice and has experienced delays in securing an appointment. He is unwell and requires an in-person consultation. I am pleased to be a patient at this practice..

The service provided fell significantly short of expectations across all areas. While there is much that could be said regarding the unhelpful demeanor of staff members, the unsatisfactory approach..

Disappointing experience overall. The appointment system appears to be primarily online-based, and securing a slot proves extremely difficult. There's no option to book in person or by telephone,..