Bewick Road Surgery

The clinical care I receive is excellent and is the primary reason I continue attending this practice. However, I have experienced significant frustration with the administrative side of the service...

Honestly, this was the worst experience I've had. I called to register after moving house, as I was no longer with my previous practice, and wanted to join this surgery like my housemate. I booked an..

I have been attending this medical practice for my entire life, and I'm now in my forties. The staff members are consistently courteous and make genuine efforts to assist patients whenever possible...

Excellent service with both experienced and newer members of the clinical team who appear to be gaining experience. 😊

I have been a patient at this practice for over two decades. While the clinical staff are excellent, I found the demeanor of a newer member of the reception team to be quite disappointing.

Excellent reception service with a very friendly member of staff who made me feel welcome. The clinician I saw was pleasant and saw me promptly. The premises were clean and well-maintained.

Excellent practice - the clinicians are all so caring and genuine. The reception staff are so friendly and polite, and will cater to your requests as best they can. They often have medical students..

The medical staff seemed disinterested in addressing my health concerns and appeared focused on keeping appointments brief. The manner was quite abrupt, and it felt like only a single issue could be..

I have been a patient at this practice for quite some time.

The practice is difficult to reach by telephone and there have been issues with lost samples requiring repeat submissions. I question whether the service meets expected standards.

The reception team consistently demonstrates politeness when handling telephone enquiries and maintains excellent communication standards throughout. The clinical staff are equally impressive,..

Excellent medical professionals and a welcoming atmosphere.

The clinician at this practice is excellent. This surgery is superior to the alternative practice nearby.

The receptionist provided excellent assistance. The reception area was peaceful during the mid-afternoon period.

I can genuinely say this is the best medical practice by far. The reception team are absolutely lovely, so kind and very polite and understanding. They have been wonderful with my child, providing..

Having relocated several times throughout my life, I have experienced care at multiple medical practices with differing results regarding my ongoing health concerns. I must say this is certainly the..

I would rate this surgery a perfect 10 out of 10. The staff here are genuinely kind and caring individuals ⭐️⭐️⭐️⭐️⭐️👍

The staff at this practice have been unhelpful and frustrating to deal with. Their approach to policies appears inconsistent—permissions that were previously allowed have later been refused, with..

An excellent surgery with a warm, supportive and approachable staff.

I have been a patient at this practice for many decades and would not consider going elsewhere. The reception staff consistently make genuine efforts to accommodate appointment requests, the clinical..