IW

India W. 2 years ago • From Google

Rating

Bad

Practice manager blocked communication with GP

I have a good relationship with my GP, however I have found my experience with the practice management to be quite disappointing. Although my residence is very close to the practice location, I have been providing care for a family member at another address. The practice management has informed me that I must leave the practice. I have attempted to communicate with my GP, who has indicated they are supportive of my circumstances, but I have concerns that my correspondence may not be reaching them as intended. I feel that decisions are being made without my GP's full awareness of the situation. This has been a frustrating experience, particularly given that I have been a long-standing patient without previous issues. I have decided to lodge a formal complaint regarding this matter.

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