Walker Medical Group

I have been a patient at this surgery for many years, as I was not aware of alternatives, but I have recently made the decision to switch to a different practice, which has proven to be an excellent..

It was extremely frustrating to attempt contacting the practice this morning. The reception staff were unhelpful and difficult to get past, making it feel impossible to access care. I needed a..

The service fell short of expectations, with minimal personal contact available when attempting to schedule appointments. I was directed to complete an online booking form via a link rather than..

One of the finest general practice teams in the area.

No issues whatsoever, consistently supportive and compassionate throughout.

The clinical staff I saw were excellent. I felt heard and that they took their time with me. They were comprehensive in their approach and communicated everything clearly. The reception and..

The practice lacks clear communication regarding medication management and appears willing to leave patients without adequate supply or reduced dosages. When I contacted them, the staff member was..

If you prioritise your wellbeing, this may not be the right choice for you.

The reception team's manner was unwelcoming and they were not particularly helpful with my enquiry.

I have consistently had positive experiences at this practice, whether attending in person or calling for advice. The clinical staff are excellent and genuinely take the time to understand your..

Have been attending this practice for over thirty years and while there are occasional issues, overall the staff provide excellent care. I have received outstanding service from the clinical team..

This practice appears to be among the most problematic I have encountered. Appointment availability is challenging across the sector, though waiting periods of nearly two months for serious health..

I attended my appointment but experienced a significant delay. Initially, I was called into a consultation room by a staff member who realised they had selected the wrong patient from the system...

It's not a bad practice overall, but securing an appointment can be challenging. There are a few clinicians who provide good care, while others tend to rely heavily on medication without much..

The appointment scheduling system could be improved.

I was expecting to receive a telephone call to arrange an urgent appointment after being advised by a healthcare professional at a walk-in centre to make contact with the surgery. However, the call..

Excellent medical professionals, I've been a patient here for most of my life and while there are occasional waits, we should appreciate having access to such quality healthcare when many places..

I feel the clinical staff would benefit from additional training in supporting patients with disabilities and neurodivergence. During my visit, I didn't feel my needs were properly understood or..

I have always had a positive experience at this practice. The team members are welcoming and approachable, and the clinical staff provide good care.

I needed mental health support and was offered an appointment by phone several weeks away. I found the waiting time frustrating and felt let down by the delay in receiving care.