PM

Penny M. 4 years ago • From Google

Rating

Bad

Practice manager gave incorrect trial information

I enquired with the practice management about participation in new clinical trials and whether I could be considered for involvement. I received a call informing me that the surgery was not participating and that I would need to register with another practice to be eligible. However, when I contacted the trial coordinator directly, I was told that this surgery was indeed taking part and that I could absolutely join. I was disappointed by the discrepancy in the information I had been given and felt frustrated by the conflicting accounts.

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