Lichfield Grove Surgery

Truly outstanding! The entire team maintains a warm, courteous, and compassionate demeanor, even amid heightened workloads and stress on healthcare professionals. Regarding wait times, I have a..

Cannot believe I’m writing this review to only see other reviews about this practice manager… and I’m not even surprised. Awful experience with Kuldip Signh who has performed medical negligence and..

Stuck waiting for half an hour on the phone, only to have them disconnect the call right when you finally reach a representative, all while attempting to resolve problems they originally created. As..

After being a loyal patient at this GP practice for 7 years, I am deeply frustrated by the unprofessional conduct of their new receptionist, who not only spoke to me disrespectfully but also..

Competent medical staff, but the front desk personnel are discourteous, lacking professionalism, and seem indifferent. They appear to disregard both patient needs and their workplace obligations...

Dr. Alena Chong is absolutely the most exceptional medical professional I've encountered during my two decades in London! My heartfelt gratitude to her 😊

Absolutely terrible medical practice with staff displaying the most unprofessional and unhelpful attitude. This NHS general practitioner's office is hands down the most disappointing healthcare..

This establishment is absolutely terrible, and if you dare to voice a complaint, they'll immediately shut you down with a "zero tolerance" policy, forcing you to seek services elsewhere. I've been..

Medical staff are consistently unavailable and hard to reach when needed.

I have had an extremely distressing experience dealing with the reception manager and practice manager at this surgery. After raising a formal complaint nearly nine months ago, I finally received a..

I truly appreciate how well this medical practice has been handling my care. They seem thoughtful and streamlined in their approach. The waiting times have consistently been short, and I've never..

I feel compelled to share my experience at Litchfield Grove surgery, specifically highlighting the exceptional nurse Michelle. Her interaction with children and parents during vaccination..

This terrible female representative contacted me Refused to disclose her identity Interrogated me with intrusive personal inquiries Made discriminatory comments about my nationality?!!!!! Then when..

I've been a patient at this medical practice for several years, and my experience has been nothing short of exceptional. From the moment you walk in, the reception staff greets you with warmth and..

They have introduced a new system where you wait 30 mins to speak to a receptionist who then sends you a link to an online form which does nothing helpful to express what you need but asked 40..

The front desk staff displayed an incredibly unprofessional demeanor, abruptly ending our call with no regard for customer courtesy. Her attitude appears to confirm the negative feedback I've seen..

I'm truly relieved to have relocated and severed ties with this medical practice. Regrettably, it's been the most disappointing general practitioner experience I've encountered. The four-week..

The staff's customer service was top-notch. The front desk personnel were incredibly welcoming and went out of their way to assist me.

A truly delightful medical facility. I've been their patient for quite some time. As a general practitioner myself at a different clinic, I can confidently affirm that this is a top-notch practice.

I've previously been thoroughly satisfied with this medical practice, but recent developments have me seriously reconsidering my choice. The receptionist's attitude is unhelpful, and their..