Fieldhouse Medical Group

I called the surgery multiple times this morning after being discharged from hospital on Wednesday. I needed to request a sick note extension and arrange an asthma check-up. I was informed that a..

It's difficult to secure an appointment on the day that I need one.

The reception team's service fell short of expectations. I attempted to reach the practice multiple times during morning hours without successfully getting through.

The reception team came across as unwelcoming, and it has been difficult to access appointments with a clinician due to various barriers. I feel frustrated that staff members have significant..

The clinical team were excellent and saw me promptly, providing effective treatment for my ear discomfort. I would appreciate it if this service remained available through the NHS rather than..

I called today and was assisted by a pleasant receptionist who appeared to be relatively new to the role. She was very helpful in explaining the situation regarding my prescription and kindly..

Extremely disappointed with my experience. I felt that my concerns were not properly addressed during consultations, and I was given minimal explanations for the clinical decisions made. The..

It has been difficult to secure an appointment, with unsuccessful attempts over several days.

I have experienced difficulty obtaining appointments at this practice. When my support worker contacted them on my behalf, staff claimed I had already attempted to book, despite having evidence of..

I believe it's unfair for people to post negative reviews about the reception team online. They're simply following instructions and doing their job, and they're not responsible for appointment..

I found the service quite frustrating. The wait to secure an initial appointment was lengthy, and I felt the initial assessment didn't identify the underlying issue. This meant I experienced further..

It was quite difficult to secure an appointment at this practice. The process felt time-consuming and frustrating.

A satisfactory medical practice.

The care I received fell short of expectations. I felt my condition was not properly identified initially. Being referred between different services without clear coordination was frustrating and..

The service provided fell short of expectations, with even basic tasks not being completed satisfactorily.

I attended for a pre-operative assessment today and the healthcare professional who saw me was absolutely wonderful. Given my mental health considerations, she made considerable effort to ensure I..

Absolutely unhelpful - the practice appears understaffed and when you finally manage to get through by telephone, appointments seem difficult to obtain.

I attempted to cancel an appointment for my child due to illness and simply requested that the relevant staff member be informed of the situation. However, the person I spoke with on the phone was..

Excellent healthcare professionals and supportive team members. I have been a patient at this practice for many years and would highly recommend it. 10/10

The practice appears to be relying heavily on pharmacy services for matters that might traditionally be handled in-clinic.