Victoria Medical Centre
KD
Kevin D. 2 years ago • From Google
Bad
I required a mental capacity assessment form to be completed for my mother, as this was necessary for court proceedings related to managing her financial affairs. The practice declined to complete this, stating it would require three weeks for review and a further twenty-eight days for return. I was advised that staff at the residential facility could complete the form instead, however the government website indicates that only qualified professionals such as doctors or social workers are able to do so. This was particularly frustrating as the doctor in question is my mother's regular physician and also provides services to the residential facility where she resides, and therefore should have access to all pertinent information about her care. As a result, I have had to pursue the matter through social services instead.
MICHAEL G.