Windermere Health Centre

The care provided is excellent. The clinical staff demonstrate empathy and professionalism. The reception team is helpful and supportive. I consistently feel at ease during my visits. The waiting..

The service fell significantly short of expectations. I contacted the office to arrange an appointment for my young infant. The receptionist indicated that a clinician would return my call promptly...

I was a long-term patient at this practice and was very happy with the standard of care provided until the ownership changed hands and a business-led management structure was introduced. The new..

I would recommend avoiding this practice. During a blood test appointment, I experienced pain in my arm that persisted for several days afterwards. When I questioned whether sufficient blood had..

I recently attempted to contact this practice for help and found myself on hold for an extended period, even though I appeared to be first in the queue. This was quite frustrating.

Relocated to the area nine months ago. Had two separate appointments scheduled on the same day, which felt unnecessary. This occurred because certain health concerns were not addressed during the..

Outstanding and highly competent staff who demonstrated exceptional service delivery, particularly throughout the challenging pandemic period. Commendable work by the entire practice.

Extremely helpful and pleasant team members... I simply must express my gratitude for the swift arrangement of my prescription on the same day during a period when I was unable to leave home.

Following the management transition and building renovation to an excellent standard, this practice has continued to improve significantly. Every appointment I've attended, including my most recent..

The practice primarily operates with advanced nursing staff rather than doctors. The number of full-time medical practitioners at the surgery has reduced significantly over time.

I have had a very poor experience at this practice. On multiple occasions over the past year, I received incorrect prescriptions. The appointment waiting times are excessively long and the staff..

A member of the administrative team was very helpful and courteous. Despite being busy, they provided assistance to the best of their ability. I have since relocated, but I feel fortunate to have..

We wanted to take a moment to express our heartfelt gratitude for the outstanding care we have received at this facility. It is truly a blessing to have such a remarkable resource in our..

I am not a patient at Goodley Dale Health Centre, though I do have my prescriptions delivered there from another surgery. The pharmacist at Goodley Dale was exceptionally helpful when I was dealing..

I reached out to the local health service while visiting the area and needed medical assistance. They quickly arranged suitable care and scheduled an appointment for me at the health centre. The..

I'm only giving this surgery 2 stars because of the clinical staff member who called to discuss my test results—they were genuinely pleasant. However, the reception team displayed an unhelpful..

The premises are well-maintained following the recent renovation work, and the team members are welcoming.

I am genuinely grateful to the nursing staff member who provided care and treatment following my recent accident. They demonstrated exceptional professionalism and skill, and I consider them a true..

My spouse and I had a wonderful experience at this practice. We were visiting from abroad and both needed medical attention for a respiratory illness. The reception team were excellent and managed..

A wonderful group of committed professionals who, through recent interactions, have demonstrated their dedication and work with considerable effort to deliver outstanding care.