KB

Kathy B. 2 years ago • From Google

Rating

Bad

Practice removed me for moving out of area

I had been with this practice for several years while living in one area, and when I relocated to a different neighbourhood in 2021, I updated my address with them within a week of moving. I was due for my annual health check and needed to collect a prescription when I received notification from the practice stating I could no longer remain registered as I had moved outside their catchment area. I subsequently had to find alternative healthcare provision, which was manageable. However, I found it notable that my spouse, who had also relocated to the same address, remained registered with the practice. This inconsistency left me with a poor impression of how the practice manages their patient registrations.

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