KK

Keeley K. 4 months ago • From Google

Rating

Bad

Practice requires multiple requests before taking action

This GP practice has proven to be remarkably unhelpful in my experience. Multiple attempts are typically required before receiving any meaningful assistance, and only after considerable frustration does action seem to occur. From my perspective, the practice appears to prioritise operational efficiency and resource allocation over addressing patients' actual concerns, particularly those with additional support needs. We have encountered inconsistent guidance from clinical staff, and when seeking clarification through management, we were met with a defensive and dismissive response rather than constructive support. I would be willing to revise this assessment should the practice demonstrate a genuine commitment to patient-centred care and empathy, qualities that have been notably absent from our interactions thus far.

Other reviews for Tattenham Health Centre