SD

Sue D. 2 years ago • From Google

Rating

Excellent

Practice went extra miles for last-minute help

I have been a patient at this practice for approximately three decades without any issues to report. This week, the team has truly gone above and beyond to assist me with an upcoming trip. I had delayed notifying my insurance provider about a minor change in my health circumstances, which initially seemed like it might present a significant obstacle and potentially force me to postpone my getaway. However, after making a few calls to the surgery during the week and receiving exceptionally supportive assistance from the staff, everything has been resolved smoothly. I genuinely felt that if I hadn't been able to proceed with my plans, it would have been quite distressing. I couldn't locate a feedback option on the website, so I'm leaving my comments here instead. The service has been excellent.

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