Temple Sowerby Medical Practice

I found my experience with this practice to be deeply unsatisfactory. There appeared to be a lack of empathy towards patients and significant organisational difficulties. My first appointment was..

The medical practitioners are competent, however the pharmacy department consistently makes errors with prescription fulfillment.

I have been with this practice for approximately a year and a half since relocating to the area. Compared to my previous experience elsewhere, I have found the team to be exceptionally welcoming and..

As an older patient, I have found the practice to be increasingly difficult to navigate, with the exception of some particularly helpful staff members at the front desk. The digital platform..

The practice demonstrated a professional approach that incorporated contemporary digital tools during a challenging period, with online platforms being utilised effectively and showing promise for..

Very concerned about this practice!!! Patient with ongoing health management needs and prescribed treatment, unable to access in-person appointments as clinical staff apparently operate remotely..

Excellent medical practice that I've had the pleasure of experiencing. I would wholeheartedly recommend it to others.

I'm uncertain about the authenticity of the positive reviews displayed, as my experience at this medical centre has been quite poor. The front desk staff came across as unwelcoming and appeared to..

The clinical staff have consistently provided me with good care, but the practice is hindered by issues with the front desk team. On several occasions, they have overlooked important information on..

A supportive healthcare professional!

I would rate this GP surgery extremely poorly if possible. After tolerating what I felt were issues with prescription renewals and difficulty reaching the practice, I was asked to complete an online..

The practice merits recognition for its prompt telephone response to an initial online query, which resulted in a swift clinical response including a prescription made available within half an hour..

Medication request was not processed again, there was no opportunity to speak with someone directly as only an automated response was provided, disappointing service overall

Healthcare facility offering medical and pharmaceutical services to residents in the area.

I would rate this practice far below satisfactory. The practice has shifted in a way that feels frustrating and impersonal. It used to be straightforward to speak directly with a clinical..

The service has shown considerable improvement.

A highly efficient local practice serving the village community. Appointments can be arranged promptly through the NHS app, typically within a couple of days. The practice operates its own pharmacy..

Advised to seek private chiropody services instead.

Unable to secure an appointment with a doctor. Difficult to progress beyond the reception desk. The practice has experienced a noticeable decline in service quality since the pandemic. Quite..

The practice and front desk team have been extremely helpful and of excellent quality. Whenever appointments have been arranged, the clinical staff have called promptly and have been equally..