Pickering Medical Practice

Excellent healthcare professionals. I appreciate all the support you provide. I recognise that you don't receive the recognition you merit.

The reception team's manner during my phone call was dismissive and curt. Their approach detracts from the overall standard of care provided by the practice.

I requested information about my blood type, which I believe is important to have available in case of an emergency. However, the practice was unable to provide this information to me. I find this..

In line with feedback from other patients, the atmosphere at this practice feels quite unwelcoming. There appears to be a particular member of the reception team whose demeanor comes across as..

I have felt that the level of care provided has been inadequate, with staff seeming indifferent to patient concerns. Reaching someone by telephone has proven to be quite challenging. Procedures that..

The people I've spoken to, including healthcare professionals from other practices, have expressed surprise at the approaches and methods used here. While there are occasional genuinely helpful and..

The practice consistently provides me with excellent care and attention.

The reception staff could benefit from improved professionalism and courtesy. A little politeness and consideration would make a significant difference to the patient experience.

The typical experience involved a minor wait, but once seen, matters were dealt with promptly and efficiently.

Since I first started attending this practice, I have consistently received excellent care. While a few members of the front desk team could benefit from additional training in patient interaction,..

Experiencing health concerns? This is a suitable place to visit. The facility maintains good cleanliness standards and the team generally demonstrates competence in their work.

We recently relocated to the area and have found it extremely challenging to access GP appointments. Waiting periods of several weeks are required just to receive a telephone consultation. The..

Frequently experienced delays in obtaining prescribed medications. Repeat prescription requests typically require more than a week to process. Staff appeared to lack clarity on procedures...

I rang on behalf of my partner this morning. The call was picked up promptly, and a member of the clinical team returned the call without delay. The service was excellent and represents the best..

While visiting the area, my mother required urgent medical attention and the practice staff were incredibly supportive and accommodating. The level of care she received was outstanding. We're very..

I've experienced some recent issues following an animal bite and have made several visits and phone calls to the practice. Everyone I've encountered, both in person and over the phone, has been..

The reception staff interactions have been disappointing and unhelpful. I feel that my health concerns were not properly addressed for an extended period, and when a different diagnosis was..

I don't typically use NHS services regularly. However, I recently thought I might have a hernia. After checking the NHS website, I felt it was important to get it looked at promptly. (Honestly,..

I have found this practice to be accommodating and responsive to my healthcare requirements, demonstrating a genuine willingness to support my wellbeing.

The receptionist displayed a poor attitude and came across as rude. They seemed disengaged and unwilling to be present in their role.