SP

Surekha P. 3 years ago • From Google

Rating

Bad

Praise for staff, criticism of diabetes care

I feel compelled to express my admiration for Kitty and Linda individually, as they truly deserve the highest accolades possible. Their exceptional service warrants nothing less than perfect scores across the board. However, my experience with the rest of the practice has been deeply disappointing. The GPs and reception staff have displayed an alarming lack of judgment and understanding regarding my husband's critical health needs. It's utterly incomprehensible that they would suggest a diabetic patient could safely forgo insulin for a staggering ten-day period while awaiting a nurse's intervention. This blatant disregard for patient well-being and the potential life-threatening consequences of mismanaged diabetes is not only appalling but also demonstrates a shocking absence of basic medical knowledge. Such negligence in care and utter failure to grasp the severity of diabetes management leaves me gravely concerned about the overall quality of healthcare provided by this establishment.

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