Woodlea House Surgery
Faith M. one year ago • From Google
Excellent
Pre-procedure call made all the difference
I attended a procedure today that I had been quite nervous about, having heard various concerning accounts beforehand. In the days leading up to the appointment, one of the clinical team contacted me to provide information, reassurance, and discuss available options including pain management choices and specialist referrals if needed. During the procedure itself, the supporting staff member helped keep me calm and distracted while the lead clinician explained each step as it progressed. After the procedure was completed, I was given adequate time to recover, settle my nerves, and feel composed before being discharged. I never felt hurried through any part of the experience. Both members of the clinical team demonstrated professionalism, compassion, and genuine consideration throughout. Their approach made a significant positive difference to my experience as an anxious patient. I am very grateful for their care.
Had a flu jab today, was in and out in about 5 minutes and the clinician was lovely!
Woodlea House Surgery
Janathan M.
The clinician I saw was very good and will be an excellent doctor once fully qualified. The staff were very polite, which is why I'm giving five stars.
Woodlea House Surgery
ELIZABETH T.
The appointment was quick and efficient, completed in approximately 10 minutes, which made for a positive visit overall.
Woodlea House Surgery
Fay J.
The service has deteriorated significantly this year, despite being excellent when we first registered. I requested a referral in August and was advised to have blood work done first, so I scheduled..
Woodlea House Surgery
Helen M.
Had a lovely visit today. The clinician took time to listen without appearing rushed, and I felt valued as an individual rather than just another appointment. Thank you.
Woodlea House Surgery
Tracy O.
Prompt response following an online consultation. The healthcare professional was very helpful and supportive.
Woodlea House Surgery
Carl M.
As surgeries go these days they are a good one, drawbacks are that it's difficult to call in at any time, reception can be rigid with procedures and consequently unhelpful and future booking can be..
Woodlea House Surgery
Sue T.
I have consistently had excellent experiences with every member of the medical team I have encountered at this practice. Each interaction has been characterised by kindness, support, and genuine..
Woodlea House Surgery
Liz L.
I had a very negative experience and would prefer to attend a different practice. During a blood test appointment, my arm was injured during the procedure, resulting in bruising, swelling and..
Woodlea House Surgery
Jane A.
Following an initial telephone consultation, I was seen in person the same day. The clinician listened carefully to my concerns and promptly arranged the necessary investigations and medications. I..
Woodlea House Surgery
Sanaz n.
I'm really grateful for the assistance provided. The team at this practice are wonderful people.
Woodlea House Surgery
Amanda B.
I attended for a routine vaccination appointment today and was extremely impressed with the standard of care I received from the clinical staff. As someone with significant anxiety and other health..
Woodlea House Surgery
Lorena C.
The in-person consultations provided for my children were conducted in a highly professional manner.
Woodlea House Surgery
Maria S.
I attended an appointment with the physiotherapy service and found the clinician to be punctual, professional, and thorough in their assessment.
Woodlea House Surgery
Peter H.
My spouse and I have been registered at this practice for nearly a decade, and throughout that period we have been consistently impressed by the courteous approach, professional standards, and..
Woodlea House Surgery
peter w.
Had been registered with this practice since 1985, and it was reasonably satisfactory. Following the merger with another location, the experience deteriorated significantly. Obtaining an appointment..
Woodlea House Surgery
Gail l.
Attended for a routine vaccination appointment, arriving a few minutes before the scheduled time. Was promptly called through and seen without delay. All members of the team were welcoming and..
Woodlea House Surgery
derrick e.
The appointment ran punctually and the practice demonstrated good organisation.
Woodlea House Surgery
Amani C.
I had an appointment recently and was really pleased with how welcoming and helpful the receptionist was. They made the doctor's office feel much less nerve-racking, which I appreciated.
Woodlea House Surgery
Alan H.
I sustained an injury to my lower limb following a fall, which resulted in cuts and grazes. After receiving initial care at the emergency department, I was advised to attend my GP practice for..
Woodlea House Surgery
Sara C.