AA

Alex A. one year ago • From Google

Rating

Bad

Preferred contact times ignored through app booking

I contacted the practice through the appointment booking app to arrange a consultation. The app includes a feature where you can indicate your preferred time to be contacted, however in my experience this preference has not been respected on multiple occasions, as calls have come at times other than those I specified. Additionally, based on previous appointments, I have found that consultations tend to be rushed, with concerns addressed very quickly rather than being explored in depth.

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