Highgate Group Practice
CK
Chiara K. 3 years ago • From Google
Bad
At 36 weeks pregnant, I desperately contacted my GP seeking a specialist referral for a medical concern, but she merely suggested increasing my antibiotic dosage. With no improvement, I followed up the next day requesting a referral, which she then arranged to Whittington. Upon arriving at the hospital, I discovered they were completely unaware of any referral. I endured a grueling 3-hour wait before departing, still experiencing pain and without any resolution. The practice's weekend closure left me with no alternative but to seek emergency care the following day. The potential risk of sepsis during this critical stage of pregnancy was terrifyingly real. The GP staff's management was shockingly negligent and dangerous. Even now, two days later, sitting in the emergency room, my original issue remains unaddressed. All I required was a simple referral to utilize my private medical insurance. I cannot overstate the overwhelming stress and horror this entire ordeal has caused me.
Richard M.