SS

Sophie S. one year ago • From Google

Rating

Poor

Pregnant and scolded for bathroom need

I dropped by on Friday morning and was reprimanded harshly about bathroom access. The staff firmly stated the toilet was exclusively for patients, reluctantly allowing me to use it "just this once". Being visibly pregnant at 8 months, I naturally require more frequent restroom visits. This encounter has left me anxious about seeking bathroom facilities in public spaces. Moreover, at an NHS practice, isn't everyone technically a patient? I was genuinely taken aback by such unwelcoming treatment. They also failed to inform me about the public restroom located in the village centre. The only redeeming factor was the bathroom's cleanliness and tidiness, which prompted me to add an extra star to my rating.

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