Fulwell Medical Centre

The appointment took longer than expected to be seen.

All of the staff members I have interacted with have demonstrated kindness and understanding. The service has been very responsive, with easy access through both telephone and digital channels, and..

The staff are very friendly, the nursing team are very welcoming, and the reception staff are also very approachable and pleasant.

The staff displayed a dismissive manner, and I felt the practice showed little consideration towards elderly patients.

The reception team provided a pleasant experience. Waiting times can occasionally occur due to the high volume of urgent appointments, though the busy staff make efforts to see everyone. The..

The surgery notified my relative by telephone about a serious diagnosis. She is now in a critical condition and experiencing significant distress. She contacted the surgery requesting medical..

The reception staff and clinician were exceptionally helpful and went the extra mile to assist me. I have not encountered such excellent care before and would gladly suggest this practice to others!

We have been attending this practice for nearly 16 years. The service has consistently been excellent throughout our time here. We have found all staff members to be professional and helpful.

I have nothing but positive things to say about this practice. The staff members are professional and the clinicians I have encountered have been understanding and compassionate. Occasionally there..

I have consistently had positive experiences with the clinical staff at this practice. Appointments have always been prompt and the phone lines are answered efficiently, even during busy morning..

This surgery declined to issue a blood test form for my sister who has a chronic condition requiring regular monitoring. I was left wondering about the reasoning behind this decision and whether..

Absolutely fantastic staff, I have veins that are difficult to access for blood draws but the phlebotomist managed to find one and successfully collected three full containers right away. Well done.

I would recommend avoiding consultation with this particular clinician, as I found the interaction to be condescending and unhelpful. I did not feel the appointment was worthwhile.

My mother attended an appointment for a routine vaccination on a Saturday. Upon arrival at the surgery, there were approximately ten to twelve other patients who also had scheduled appointments...

Upon relocating to the area, I attended my initial appointment at the practice. The reception team were welcoming and pleasant, however I found the clinician I consulted to be dismissive and..

A heavily pregnant patient reported being asked to wait outside and was informed of removal from the practice list. The patient described experiencing distressing interactions over a period of weeks..

I would just like to say how lovely the reception staff are, they made a very upsetting and anxious situation much easier to deal with. They are both a credit to this practice and there needs to be..

I can understand why these negative reviews resonate with me, as my own experiences have been quite concerning. Around a decade ago, following a surgical procedure at a hospital, I was discharged..

The service provided fell short of expectations and the manner in which I was treated was not particularly pleasant.

Receiving text messages from the surgery that cannot be responded to creates frustration, as this leads to a lengthy series of irrelevant messages for most people before being put on hold for an..