Rainbow Practice
LG
Local G. 3 years ago • From Google
Excellent
We recently relocated to the Edmonton Green area and were searching for a suitable practice nearby. Although we were initially discouraged by some negative reviews we had read, we decided to follow our instincts and register with this clinic due to its convenient location to our home. We are very glad we did, and this is our genuine feedback. We found the clinic to be like most NHS practices. There were slightly longer waiting times and a few follow-up appointments needed. However, this seems fairly typical in any healthcare system where many people access free government services. We suspect we would have been less inclined to comment on wait times at a private clinic, as that would have felt different. To be frank, there is nothing problematic about registering here. We received excellent care from the moment we walked through reception to our consultation. Our child's initial appointment was with a clinician at the practice. Having read some previous reviews, we had some reservations before our child's first check-up. However, our experience was quite the opposite and we were very satisfied with the care provided. One thing other reviews mentioned accurately is that the clinician was personable and approachable. In our case, they listened carefully to our concerns and provided treatment that exceeded what we had anticipated. Our child was born prematurely, and a previous practice had prescribed something that did not work well for our child's health. The previous practice had prescribed medication that was never given during our child's earlier hospital care. Despite multiple follow-up visits with the previous practice, the issue was not resolved. However, this clinician addressed it successfully. What proved helpful was preparing a written list of all the points and questions we needed assistance with. This enabled us to communicate our concerns clearly and prevented us from becoming confused during the appointment itself. Our second appointment was with another clinician at the practice, and they too provided excellent care. We are very satisfied with our experience at this practice so far and wanted to share our positive feedback.
Marzena B.