Arthington Medical Centre
Andy C. 3 years ago • From Google
Bad
Prescription chaos at medical centre endangers patient health
I've been a patient at this medical centre for three years, and the quality of service and staff performance has steadily deteriorated. The prescription service is consistently problematic, repeatedly mishandling my monthly medication needs. Today, August 4th, 2023, was particularly frustrating. When I went to collect my prescription, only one item was available at the pharmacy. Upon inquiring about the missing medications, I was told they weren't authorized due to the absence of a pharmacist. I emphasized that this is not my responsibility, but received an unhelpful and dismissive response. When I expressed concern about being left without medication over the weekend, the staff member simply shrugged off my complaint, stating they couldn't do anything. I was left questioning why only one of my ten prescribed items was ready, and the staff's attitude suggested I had no right to challenge their poor service. I'm now hoping my local chemist (which is closed on weekends) might be able to help me obtain the critical medications I desperately need.
Called to schedule an appointment and was informed only one doctor was available, but I refused due to a prior negative encounter. I was booked with an unknown practitioner who turned out to be a..
Arthington Medical Centre
Miz N.
Hoping there was a rating below the lowest possible score. Certain medical professionals at this facility seem incompetent. Previous reviews have already highlighted specific problematic staff..
Arthington Medical Centre
Gemma H.
I desperately want to award this medical practice zero stars. Steer clear and seek healthcare elsewhere. After two decades, I'm departing due to abysmal medical care. Ms Ada Allen demonstrates..
Arthington Medical Centre
David T.
Absolutely no issues - top-notch service, just like every other time. The team is fantastic.
Arthington Medical Centre
Jane B.
The personnel here are friendly. Debbie is wonderful and excels in her role, and Dr. Skeet stands out as the sole physician who truly pays attention to patients' concerns - he's an exceptional..
Arthington Medical Centre
David G.
I have no issues to report; it appears that I am attending more appointments and keeping a closer watch on my diabetes. I find myself interacting with nurses more frequently than with my doctor...
Arthington Medical Centre
Sienna E.
I rang their office precisely at 8am, and they repeatedly disconnected my calls. Eventually, after a frustrating wait until 8:20, I managed to connect. When I requested an appointment, they claimed..
Arthington Medical Centre
Jessica P.
I wouldn't award this medical practice even a single star. The primary doctor, Dr. Punoose, demonstrates a complete lack of compassion for her patients. Her attitude has made me seriously consider..
Arthington Medical Centre
Janet M.
Extremely inviting and kindhearted
Arthington Medical Centre
Sitholiwe M.
Dr Punoose appears ill-suited for medical practice, displaying a dismissive and self-important attitude with zero interest in patient communication. Having been associated with this medical facility..
Arthington Medical Centre
Nicola W.
Enduring a grueling 9-hour wait in the emergency department just to obtain antibiotics for a chest infection, I'm once again frustrated by a GP surgery contributing to the NHS's overwhelming..
Arthington Medical Centre
louise w.
Dr. Punnoose displays a complete lack of empathy and professionalism. When I sought reassurance about my condition, she dismissively laughed and sarcastically remarked that she can't read minds,..
Arthington Medical Centre
michael a.
Following my partner's significant surgical procedure, we wish to express our gratitude to the remarkable team at Arthington Medical Centre. Dr. Ranjani deserves special thanks for providing us with..
Arthington Medical Centre
Nicki S.
If there were options for negative ratings, I would choose them. In April 2020, after experiencing persistent pain in my leg for several days, I contacted the doctors. They advised me simply to take..
Arthington Medical Centre
Jackie P.
I absolutely refuse to have Dr Panoose treating me or my loved ones, as she is utterly unacceptable. The other physicians at the practice are competent. As for Debbie, she is exceptional - despite..
Arthington Medical Centre
patience n.
A heartbreaking situation that fills me with profound sorrow 💔
Arthington Medical Centre
Abigail H.
The physician displayed a complete lack of empathy and refused to genuinely listen to my health concerns. Every consultation with Dr. Punnoose follows the same frustrating pattern: dismissing my..
Arthington Medical Centre
Lynn T.
The staff consistently demonstrate a friendly and supportive attitude, always ready to assist customers with a welcoming approach.
Arthington Medical Centre
diane A.
Consistently provides excellent assistance
Arthington Medical Centre
Robert M.
Smooth and fast service during my visit, though scheduling can be a bit challenging occasionally
Arthington Medical Centre
Jo F.