AC

Andy C. 2 years ago • From Google

Rating

Bad

Prescription chaos at medical centre endangers patient health

I've been a patient at this medical centre for three years, and the quality of service and staff performance has steadily deteriorated. The prescription service is consistently problematic, repeatedly mishandling my monthly medication needs. Today, August 4th, 2023, was particularly frustrating. When I went to collect my prescription, only one item was available at the pharmacy. Upon inquiring about the missing medications, I was told they weren't authorized due to the absence of a pharmacist. I emphasized that this is not my responsibility, but received an unhelpful and dismissive response. When I expressed concern about being left without medication over the weekend, the staff member simply shrugged off my complaint, stating they couldn't do anything. I was left questioning why only one of my ten prescribed items was ready, and the staff's attitude suggested I had no right to challenge their poor service. I'm now hoping my local chemist (which is closed on weekends) might be able to help me obtain the critical medications I desperately need.

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