NL

Name L. 3 years ago • From Google

Rating

Bad

Prescription Chaos Leaves Patient Frustrated and Waiting

If zero were an option, I'd choose it. Consulted a physician at 9 in the morning, and a prescription was supposedly arranged with instructions to collect later. Upon arriving at 2:30pm, I was informed I'm inexplicably not registered at the adjacent pharmacy, despite being a lifelong customer of 25 years, and my prescription remained unsigned. (5 hours after initial consultation) Returned at 5pm as directed, and still the prescription was not processed. Now forced to wait until the next morning. Absolutely abysmal and unprofessional service. Thankfully, I rarely require their assistance.

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