SS

Steve S. one year ago • From Google

Rating

Average

Prescription delayed despite promised quick turnaround

Partner's repeat medication request was not processed. Upon contacting the surgery, I was informed that an appointment would be necessary before the prescription could be renewed. An appointment was scheduled, during which blood pressure was checked and I was assured the prescription would be sent immediately. However, the prescription was not sent, and by the time the weekend arrived, a week's worth of medication had been missed. While the medication in question is not critical, I remain disappointed by the poor communication throughout this process and the failure to follow through on what was committed to.

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