Eastfield Medical Centre

I'm aware that some people have experienced difficulties with this practice, but that hasn't been my experience. Whenever I've needed to visit, I've found the staff to be courteous and welcoming, and..

A welcoming neighbourhood medical practice. Relocated here from another surgery in town for better accessibility. The clinical staff demonstrate genuine concern and provide helpful support, with..

Very understanding staff. I registered based on recommendations from friends and family. The doctors here are brilliant, and it was disappointing to see one of the practitioners leave. Thank you.

Still awaiting contact regarding a vaccination appointment.

Could someone please explain when the staff will begin to understand the challenges involved in caring for someone with a long-term health condition? The empathy that was previously evident at the..

I attended an appointment regarding severe jaw discomfort that I believe was triggered by cold weather, and I have a history of jaw surgery from my teenage years. During the consultation, I was not..

I had been with this practice for most of my life, around 27 years, and noticed a gradual decline in standards over time. Initially, I assumed this was normal across all surgeries, though I later..

The team demonstrated a high level of professionalism throughout my visit.

Consistently responsive and efficient when addressing inquiries through various communication channels.

I can't thank the prescription team enough. They have gone above and beyond to sort out my prescription, also contacting me to let me know the outcome. Thank you.

Recently I met with members of the management team at the local medical centre, who were extremely helpful in addressing my questions about the facility's recent challenges and other concerns. It's..

I was prescribed a daily dosage and received a prescription for a total quantity that appeared insufficient based on the recommended amount. At £10 per prescription, this would result in significant..

This practice provides a very good standard of service.

My relative was recently hospitalised with a respiratory infection and also lives with cognitive decline. During the emergency assessment, the attending clinician indicated that community-based care..

The appointment was prompt and well-organised.

Received multiple text reminders to attend for a vaccination appointment and showed up as requested, but was declined the procedure upon arrival. I insisted on receiving the treatment before leaving...

The staff came across as unwelcoming when I attended with my brother who is deaf and disabled. He needed to be asked multiple times about mask requirements, which made communication difficult. I..

Called at 8:20 in the morning and was informed my appointment was at 12pm. I requested text confirmation but did not receive one. I arrived at what I believed was the correct location and called to..

I am extremely dissatisfied with my experience at this practice. I have had to contact the surgery multiple times regarding my prescription, including speaking with the pharmacy team. On each..

Recently relocated to the area. The team members are incredibly helpful and consistently go the extra mile. This is the finest medical practice I have attended.