CC

Colin C. one year ago • From Google

Rating

Bad

Prescription delays and poor parking access

My former partner waited from Friday until Tuesday for a prescription that the practice indicated had been sent, but it never arrived. The pharmacy confirmed they checked their records back to Thursday with no trace of it on their system. Access to the surgery proved difficult due to numerous vehicles parked on the pavement, making it impossible for someone with mobility difficulties to attend in person. When I contacted the practice, they were closed for staff training until mid-afternoon, which felt like poor timing. The situation was frustrating, particularly given that the practice and pharmacy are located in the same building just metres apart, yet seemed unable to communicate effectively about the prescription.

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