168 Medical Group

Over the past ten days, I have been attempting to obtain some significant test results that could indicate a serious matter. The results have been forwarded on two occasions by the specialist..

I have been a patient at this surgery for many years. The reception team are helpful and accommodating, and the clinician I see is kind and caring. There have been some changes to practice policies,..

I received callback calls from a member of the reception team on two occasions within the past week, and on both instances I felt their approach lacked professionalism. During our conversations, they..

I have serious concerns about my experience at this surgery. There appear to be discrepancies between what is recorded in my patient access records and what is actually prescribed, which has caused..

Excellent service with a welcoming team and prompt responses to requests through the online portal. Very impressed by how much more straightforward it is to access medical care at this practice..

I requested an appointment regarding a health concern but did not receive a response, which left me quite disappointed. It appears there was little regard for the appointment request. This lack of..

I have been waiting a week for repeat medications without receiving any response after submitting my request through the designated system. I have now lodged a formal complaint as there appears to be..

Extremely frustrating and feels like poor value. Those of us who work find it difficult to dedicate significant time to monitoring emails for responses. The telephone booking system is unavailable,..

Excellent healthcare experience👍👏👏👏👏 This practice is exceptional, and I have had a wonderful time here. From the moment I arrived at reception through to my consultations with the clinical..

Like many GP surgeries, this one appears to be difficult to access for those without a personal connection to the reception staff.

I have been waiting for my blood test result from nearly a week ago, and the practice has been unable to locate it. I was redirected to the hospital despite the test being carried out at the surgery..

I called this morning regarding my mother who has recently been discharged from hospital and is experiencing back discomfort. I was frustrated by the receptionist's manner, which I felt lacked..

I have experienced significant difficulties with a hormonal life stage transition, which has resulted in various demanding physical and emotional health challenges. The practice has demonstrated..

I have been a patient at this surgery for several years now. The staff have consistently provided helpful support, and I find the online appointment booking system straightforward and user-friendly...

Following my recent visit, I feel this medical practice has made considerable improvements compared to my previous experiences. From the initial contact process through to the consultation itself, I..

I wanted to express my appreciation for the care I received at the surgery recently. I experience periodic episodes of severe anxiety, and I reached out through the online consultation service during..

I have experienced a range of health concerns throughout the past six years. The clinical staff and wider team at the practice have consistently demonstrated professionalism and courtesy. They have..

Following my recent hospital discharge, I have received consistently attentive and professional care that has greatly supported my recovery journey. The entire team has been remarkably helpful and..

I've noticed several low ratings for this surgery recently, so I wanted to share that my own experience has been positive. I've been a patient here for approximately a decade and have consistently..

I'm very disappointed and upset with my recent appointment. I attended to have my respiratory system and fever assessed. I had been experiencing a persistent cough and elevated temperature for five..