DH

Duane H. 5 years ago • From Google

Rating

Bad

Prescription errors left me without medication repeatedly

There have been recurring issues with prescription management that have resulted in periods without necessary medication. When attempting to raise concerns through the formal complaints process, the response has not felt appropriately handled, particularly when the complaint involved management. There appears to be a disconnect between how feedback is received and acted upon, with concerns about inconsistent communication standards. Overall, the practice feels disorganised and efforts to address problems seem insufficient. Prescription errors continue to occur and do not appear to be treated with appropriate urgency. I have experienced multiple occasions of being without medication as a result. I would recommend exploring alternative practices until improvements are made to the current service.

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