Dysart Surgery
Dawn M. one year ago • From Google
Average
Prescription Forgotten on Receptionist's Desk
I was utterly stunned when I visited the pharmacy on Tuesday the 15th to pick up my recurring medication, only to discover that my prescription, which had been signed on October 10th, was still languishing in a tray and not forwarded to the chemist. As a diabetic, I found this oversight completely unacceptable. The receptionist's behavior is tarnishing the practice's reputation, as front desk staff are the face of the service and her attitude was far from professional. She seemed completely indifferent to the situation and didn't even offer a simple apology. In stark contrast, the doctors are exemplary - professional, respectful, and compassionate. It's frustrating that such excellent medical care might be overshadowed by poor administrative handling. Why should a practice with such high-quality medical professionals have to endure negative feedback due to front office incompetence?
Extremely lengthy hold periods when attempting to schedule a phone consultation. Disappointing service experience resulting in a negative assessment.
Dysart Surgery
LoveNature L.
I was required to complete several registration documents and submit them, only to be subsequently asked to fill out an additional form. Then, I was informed that my registration was impossible due..
Dysart Surgery
Rebekah P.
I've been a patient at this medical practice for approximately three years, and I've experienced no issues, even throughout the pandemic. In 2020, I gave birth, and the pediatric doctors are..
Dysart Surgery
Adrian D.
The medical team, including physicians, nursing personnel, and administrative staff, demonstrate remarkable commitment to patient well-being and strive admirably to manage their substantial..
Dysart Surgery
Jenna B.
Excellent primary care practice. Highly satisfactory interactions with all medical professionals encountered. The electronic consultation platform functions effectively, enabling appointment..
Dysart Surgery
Rob M.
The medical team here consistently impresses me with their warm demeanor and high level of professional expertise.
Dysart Surgery
TK W.
Extremely disorganized surgical process. Every team member seems to approach tasks differently, leading to inconsistent practices. Poor interdepartmental communication is evident, and patients are..
Dysart Surgery
Lidia A.
Completely let down by the employees. They were unhelpful and consistently displayed an unpleasant attitude.
Dysart Surgery
photini k.
Sister Allison demonstrated remarkable compassion and kindness during our interaction.
Dysart Surgery
Aarthi R.
The medical staff at this practice are truly exceptional - I've had the pleasure of consulting with most of the general practitioners, such as Dr Ryba, Dr Hart, and Dr Criddle, and they are all..
Dysart Surgery
Sabrina V.
The sole receptionist at this location is utterly incompetent! She consistently fails to handle tasks effectively and creates unnecessary communication delays. Her demeanor is extremely discourteous..
Dysart Surgery
P S.
Why does this medical practice disable e-consultation booking during weekends, yet permit appointment scheduling after 6:30pm on a Sunday! The online appointment system should remain accessible..
Dysart Surgery
Adrian A.
I take issue with the critique from the prior reviewer. Certainly, scheduling can be challenging, but that's a universal healthcare experience. Fortunately, my visits are infrequent, primarily..
Dysart Surgery
celso m.
Today, I visited Dysart Surgery seeking medical assistance due to severe abdominal discomfort. At the front desk, I was directed to book my appointment online, so I proceeded with an e-consultation...
Dysart Surgery
Mark G.
Not bad at all - nothing to grumble about, really - I'm unsure what some folks anticipate from a complimentary, walk-in healthcare service. The staff at Dysart have consistently provided excellent..
Dysart Surgery
Vasile S.
Extremely disappointing encounter - absolute zero satisfaction. The entire situation was completely unacceptable from start to finish. I cannot emphasize enough how terrible this experience was, and..
Dysart Surgery
Nikki N.
The reception team displayed exceptional courtesy and were incredibly supportive. The online appointment booking platform is remarkably efficient and user-friendly. Nurse Allison demonstrated..
Dysart Surgery
Andreia V.
I've encountered the most unprofessional receptionist behavior imaginable, and this isn't a new experience for me. This morning around 11:55 a.m., I attempted to schedule an appointment for my sick..
Dysart Surgery
Jason G.
After arranging childcare, I went to my medical appointment only to be informed that I had supposedly cancelled it. The receptionist blamed me for allegedly cancelling online, refusing to..
Dysart Surgery
Dave M.
Terrible customer experience, steer clear of this place.
Dysart Surgery
michael l.