Nelson Health Centre

I've had a really positive experience so far. The clinician made an effort to locate the information I needed rather than leaving me to search for it myself. They asked relevant questions and..

My family across multiple generations have been patients at this practice, and the sole issue I have encountered is the consistent delays in appointment times. When scheduled for a particular time,..

Contacted the surgery on Friday about an urgent medical matter. I was informed that no appointments were available at my usual practice, so I was told I would be transferred to an alternative..

My family and I are currently in the process of transferring to this medical practice. So far we have had no issues, and the reception staff have been friendly and very accommodating. We are..

The receptionist I encountered today appeared disengaged during our interaction. When I inquired about the best time to ring back to arrange an appointment, I was told to call towards the end of the..

The reception team displayed behaviour that felt dismissive and lacked professionalism, with interactions that did not convey respect or understanding. The younger staff members appeared to lack the..

Extremely useful. Much appreciated!!!!!!

The experience at this practice was disappointing. There were concerns about how a patient's records were managed, which affected their ability to access appropriate care. The practice did not meet..

I am very disappointed with my experience at this clinic. The service has felt unprofessional and of poor quality. I have been attempting to secure an appointment for an extended period, and my..

My mother has experienced ongoing issues with my prescriptions, including instances where the medication has not been forwarded to the pharmacy and occasions when I have been left without my regular..

The receptionist at this practice displayed an unhelpful attitude during my interaction. Their manner came across as dismissive and unpleasant, which detracted from the overall experience at the..

A member of the reception team during an afternoon shift provided excellent service with genuine empathy and helpful assistance. Brilliant. Thank you.

The team members are all very welcoming and courteous, and I was pleased with the standard of care I received. The nursing staff in particular are extremely supportive, and made an effort to hear..