GM

Gabbie M. 3 years ago • From Google

Rating

Average

Prescription lost and app not working

I was completely misled by their service. I called about an urgent prescription and was instructed to pick it up that afternoon, but due to timing constraints, I couldn't collect it before closing. When I went in the next morning, they claimed the prescription wasn't ready, despite having a clear message stating it should have been available that afternoon. It appears they essentially handed my medication to another patient and then fabricated an excuse. Now I'm left without my essential prescription, which is incredibly problematic. To make matters worse, their app has become completely non-functional after a recent update, and my only available break is at 1pm, which is after the dispensary line closes. This means I get reprimanded whenever I try to inquire about my prescription.

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