SO

Steve O. 4 years ago • From Google

Rating

Bad

Prescription nightmare at the worst medical practice ever

Obtaining a repeat prescription feels like an unattainable dream. I spent an eternity on hold, over half an hour, only to hear a recorded message stating I was first in the queue - clearly indicating no one intends to answer. This medical practice has deteriorated dramatically since the pandemic, which is completely unacceptable when patients are in critical need of healthcare support. They need to step up their game by either expanding their workforce or motivating existing staff to dramatically improve their response times and efficiency.

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