WS

Warren S. 3 years ago • From Google

Rating

Bad

Prescription nightmare at three different pharmacies

Completely Ineffective. Requested a recurring prescription for my son's antibiotic treatment for a persistent infection, Visited Sainsburys only to be informed the prescription wasn't forwarded by the Doctor. Contacted the medical practice, who claimed Dr Khoo hadn't sent it but would resend the next morning. Returned to Sainsburys to discover it still wasn't available. Called the surgery again, only to learn they'd mistakenly sent it to a different pharmacy. Traveled to Pallion to collect the medication, only to find tablets instead of the required liquid formulation. My wife phoned them once more, and they promised the prescription would be at Sainsburys by 6pm. Returned to Sainsburys yet again, only to be told no prescription had been sent. Utterly abysmal service - they are beyond incompetent and deserve zero recognition. Three separate attempts to process a simple repeat prescription, and they consistently failed. Absolutely disgraceful and unprofessional handling of a critical medical need.

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