LA

Luke A. 4 years ago • From Google

Rating

Bad

Prescription nightmare with constant errors

I'd award them zero stars if possible. EACH encounter with them has resulted in some kind of mistake. I submitted registration forms three separate times, with them consistently misplacing them. Indeed, they repeatedly claimed I wasn't a patient, despite having consulted physicians and received prescriptions. On another occasion, they processed repeat prescriptions tardily after assuring me I could collect them in person. Furthermore, they failed to send my prescription to the correct pharmacy that I specifically requested - and this happened twice! I've wasted over three hours on hold during my last six calls, with two calls disconnecting after waiting for 30 minutes. Steer clear of them. "Incompetent" doesn't even begin to describe their performance. You might as well remain unwell, as it would be far less aggravating.

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