Aylesford Medical Centre
LW
Lesa W. one month ago • From Google
Bad
I have only been with this practice for a few months. When I first requested my repeat prescription, I was informed that I could no longer continue on the dose that my previous GP had prescribed. The clinician at this practice did not appear familiar with my medical history and suggested alternative treatments that I had previously tried without success. The following month, I was asked to reduce my medication further. It seemed the clinician had not reviewed my notes thoroughly and appeared to disregard the recommendations from my previous GP, pain specialist, and orthopaedic consultant. During a face-to-face appointment, I did not feel heard regarding my concerns, particularly about how medication changes would affect my ability to work and manage my daily activities. My pain medication was withheld for several days until I could attend an appointment, and when I raised this concern, the clinician confirmed they were aware of my situation. I found this approach unhelpful given my circumstances. The clinician appeared to misunderstand the purpose of my medication and the reasons for my mobility difficulties. After years of trying various treatments and procedures, I had finally found a medication regimen that improved my quality of life, and leaving my previous practice now feels like a significant mistake. Upon reviewing the appointment notes, I noticed the clinician had not documented that I had already made medication reductions, instead recording that I was unwilling to try alternatives. I have been managing chronic pain for many years and have explored numerous treatment options. I also observed that other clinicians at the practice appear to require approval from this clinician before proceeding with prescriptions or treatments. Throughout my medical history, I have not experienced an approach that felt this dismissive. I gave the lowest rating only because it was required, and I wish I had read other reviews before registering with this practice.
Pugh B.