Tudor House Medical Practice

Wow! I'm not entirely sure who was answering calls this morning, but their communication approach was quite disappointing. It's a shame because this practice is normally excellent. I thought I had..

A truly excellent practice! The entire team demonstrates genuine friendliness and helpfulness, always willing to go the extra mile. They take time to hear what patients have to say and collaborate..

Poor communication and an unhelpful experience overall.

This practice appears to be exceptional, with both medical staff and nursing team demonstrating genuine kindness and compassion, along with the reception team. Whenever appointments have been..

The reception team are pleasant and welcoming, however the process for booking appointments feels cumbersome and inefficient. The consultations themselves have often been disappointing, with limited..

The team demonstrates genuine compassion and attentiveness. Appointments are readily available on the same day. The overall service quality is excellent.

I requested a prescription refill on Monday and was informed it would be available at the pharmacy by Tuesday, or Wednesday at the latest. When I visited the pharmacy on Tuesday, I was told they had..

My elderly relatives felt compelled to change surgeries due to their dissatisfaction with the care they received.

I cannot speak highly enough of this medical practice. From the moment I interacted with reception through to my consultation, everything was excellent. A clinician made a home visit to my elderly..

I have no complaints about my general practice and its staff. They consistently demonstrate helpfulness and professionalism. I'm very grateful for the service provided.

Unable to leave a rating below one star. Experienced difficulties attempting to register myself and my children, as I was informed that adolescent family members would require identification and..

After an initial delay of several weeks to complete my registration, I'm delighted to discover that this is the finest practice I have ever been a patient at! I really appreciate the considerate..

The reception team were welcoming and helpful. Accessible parking availability can be challenging. Patient care and treatment were excellent. Waiting times were reasonable.

I'm experiencing significant illness with fever, throat inflammation, and body aches that have left me unable to get out of bed. To obtain antibiotics, I'm required to attend the practice in person..

This surgery is very good, the clinical staff are caring and always put my mind at ease. The reception team member who assisted me took time to help when I was having difficulty with a technical..

I felt frustrated and upset by the communication regarding my medication. I was told my prescription would be ready at the pharmacy, which is quite far from where I live. I decided to verify this..

Excellent medical professionals who demonstrate familiarity with patients and their histories, eliminating the need to go over details repeatedly. Very satisfied with the service. It would be..

I have no complaints about the medical professionals or the procedures in place at this practice.

Excellent healthcare professionals with courteous and welcoming team members.

This practice has not met my expectations. The clinical team came across as dismissive when I raised my health concerns. On one visit, I felt my symptoms were not taken seriously, and on another..