Dalston Medical Group
Rob J. 3 years ago • From Google
Bad
Prescription refills blocked by endless phone queues
Extremely disappointing experience, consistently redirected to call 111, having a young child requiring ongoing medication that was initially prescribed by the practice but when attempting to obtain a repeat prescription informed that no appointments are available despite calling at different times and instructed to contact 111 instead. The 111 service online guidance indicates contacting the GP for this matter, resulting in being passed back and forth without resolution. The standard of care appears to have significantly deteriorated. Planning to switch practices immediately, would advise caution to families relying on this service for essential support when needed.
Friendly and supportive team members, an excellent medical practice!
Dalston Medical Group
Sally M.
Excellent caring service provided for my elderly relative during a holiday visit to Scotland. I would like to give special recognition to both the clinical staff member and receptionist who went..
Dalston Medical Group
Stuart B.
A big thank you to the pharmacy team 🙌 They are consistently helpful and reliable, always following through on their commitments. The nursing staff and reception team are equally pleasant and..
Dalston Medical Group
Rob J.
Extremely disappointing experience, consistently redirected to call 111, having a young child requiring ongoing medication that was initially prescribed by the practice but when attempting to obtain..
Dalston Medical Group
Amanda S.
I had a pleasant conversation with a healthcare professional today who was very professional and approachable. They took the time to listen to my concerns. The care I received was excellent. I would..
Dalston Medical Group
Jean M.
Excellent facility with consistently supportive staff members.
Dalston Medical Group
Martin W.
If you can manage to secure an appointment, you'll need to be prepared as availability tends to be limited with lengthy waiting times. Then you may find yourself advised to try a particular approach..
Dalston Medical Group
Karl R.