Tudor Practice Stockland Green
K G. 2 years ago • From Google
Bad
Prescription Struggle at 17:15
I contacted the medical practice at 17:15 to request an inhaler prescription, as I'm asthmatic and could sense my symptoms emerging. The receptionist claimed the doctors had concluded their day (despite the surgery remaining open until 18:30) and directed me to contact 111 or visit the hospital. The receptionist displayed a dismissive, unhelpful attitude and seemed to be inappropriately blocking access to medical care. General Practitioners are meant to prevent hospital admissions, yet the receptionist suggested A&E for an issue easily resolved by a GP prescription. Recommending 111 while the surgery was still open struck me as completely illogical. Predictably, when I consulted 111, they instructed me to return to the GP within the hour, so I physically went to the practice. The receptionist was visibly irritated and insisted the GP surgery isn't an emergency service... although I wasn't seeking emergency treatment, merely a straightforward prescription that would take mere moments to generate. A GP ultimately wrote the prescription, contradicting the receptionist's earlier claim that the doctors had departed for the day. The reception staff demonstrated unprofessional, deceitful, and thoroughly unwelcoming behavior.
I contacted the medical practice at 17:15 to request an inhaler prescription, as I'm asthmatic and could sense my symptoms emerging. The receptionist claimed the doctors had concluded their day..
Tudor Practice Stockland Green
Trevor D.
I would still be without a proper diagnosis if it weren't for the outstanding care and support from this medical practice and its incredible team My heartfelt gratitude goes out to everyone involved..
Tudor Practice Stockland Green
Jessica W.
Been a patient here for nearly a decade and a half. Overall, they're superior to many other clinics. However, the staff can often be the weakest link, displaying a notable lack of awareness and..
Tudor Practice Stockland Green
Simona S.
COVID-19 safety info Tudor Practice Stockland Green It's impossible to adequately express how exceptional Tudor Practice truly is. My entire family has been registered with them for several years. I..
Tudor Practice Stockland Green
Jacquie H.
I was informed by a receptionist that to obtain a repeat prescription, I must use an app. I utilized it in May and June for blood pressure tablets, contacted the chemist, but no prescription was..
Tudor Practice Stockland Green
jayne r.
The team at the front desk is outstanding and provides exceptional service.
Tudor Practice Stockland Green
Maxyne L.
Exceptional medical procedure! The physicians are incredibly skilled, and the front desk team is wonderfully warm and supportive. If the rating system allowed, I'd give more than five stars. Dr. Raj..
Tudor Practice Stockland Green
Ann T.
The pediatrician I consulted regarding my toddler was absolutely fantastic. Although I can't recall her name due to my anxiety about my child's health, she expertly prescribed the necessary..
Tudor Practice Stockland Green
Andreea B.
Completely unacceptable service. I wasted an entire hour waiting for my child's appointment, and the staff were incredibly unhelpful when I tried to schedule a phone consultation. After spending 40..
Tudor Practice Stockland Green
Penny S.
I wanted to express my gratitude to Jennifer, the pharmacist I saw today, for her exceptional professionalism and approachable manner. She genuinely demonstrates care and creates a comfortable..
Tudor Practice Stockland Green
Carmen I.
Absolutely Amazing!!! I've visited this establishment numerous times From the front desk to Dr. Sanjay Ray, every single person is outstanding I wish such professionalism were standard across all UK..
Tudor Practice Stockland Green
Keith S.
Attempting to schedule an appointment by phone has been incredibly frustrating, particularly when dealing with Claire, who demonstrates a complete lack of customer service skills and helpfulness.
Tudor Practice Stockland Green
Maria N.
Absolute worst general practice surgery imaginable. Since registering with this GP practice (recommended by a social worker after relocating), it's been a complete disaster. Booking an appointment..
Tudor Practice Stockland Green
Chand
Been here for over 10 years and the GP's staff and admin really take great pride in the patients and work. Dr Khuroo and everyone working here are amazing!
Tudor Practice Stockland Green
Nima V.
Absolutely terrible customer service, completely unprofessional, and showing zero empathy or concern for their clients.
Tudor Practice Stockland Green
Paul W.
I want to express my gratitude to the entire team at this medical practice. The reception and nursing staff consistently demonstrate exceptional politeness and professionalism. During my recent..
Tudor Practice Stockland Green
Mae L.
I've been receiving care at Tudor Practice with my whole family, and I'm thoroughly impressed. The staff deserve endless praise for their compassionate and streamlined approach! The general..
Tudor Practice Stockland Green
Wajid A.
Booked an appointment with Dr Khuroo's practice for my daughter on Friday, Nov 17th, seeing Dr Malik due to ongoing vomiting and persistent fever, leaving her extremely unwell. Dr. Malik's..
Tudor Practice Stockland Green
Malgorzata O.
Extremely unwelcoming staff at the front desk who, when contacted to schedule an appointment, claimed I wasn't in their system and abruptly ended the call.
Tudor Practice Stockland Green
Chris P.
I've found an exceptional physician who genuinely pays attention to my concerns. Dr. Jawed is an outstanding medical professional who goes above and beyond, helping me with improved pain management,..
Tudor Practice Stockland Green
K G.