Regent Medical Centre

I'm very impressed with every aspect of my experience this week. The clinician I saw has listened, acted and responded amazingly quickly both in-person and online. The phlebotomist who took my blood..

The receptionist's manner was quite unpleasant and their attitude left much to be desired.

Getting an appointment was straightforward and the reception staff were welcoming. The clinician I saw today was excellent. I have noticed a significant improvement compared to my previous visits,..

The receptionist at this medical centre is genuinely the highlight of my experience there, and their warmth and kindness really brighten my visits!

I have had several interactions with a member of the reception team over the phone and found their manner to be quite abrupt. When I called seeking guidance, I felt they were dismissive and..

The reception team were difficult to reach by phone. I spent an extended period waiting and was informed I was fourth in the queue. The interaction felt dismissive and lacked a personal touch.

I was seen today and arrived early for my appointment, being called through promptly. It was my first time meeting with this clinician, and I found them to be excellent. They asked thorough..

I have attended three GP practices previously, and this one has been the most disappointing by comparison. A number of the reception staff members have displayed an unfriendly demeanor that I found..

Significantly better than before. Appointments available on the same day, minimal hold times when calling, streamlined processes, supportive staff, and clear information sharing. The newer member of..

I wanted to leave a five-star review for the clinician I saw a few months ago. Although he wasn't able to provide direct treatment at that time because I had already been referred elsewhere for..

The experience was disappointing due to persistent difficulties reaching the reception team. The early morning appointment booking system could benefit from improvement.

An absolutely wonderful and compassionate medical practice, based on my family's experience spanning over three decades. I am very grateful to the entire team.

The responsiveness and attentiveness at this clinic fell significantly short of expectations. Having been a UK resident for nearly a decade, I found the standard of care notably disappointing..

We have been patients at this practice for quite some time and have previously appreciated their willingness to incorporate both conventional and alternative approaches to..

The main difficulty I've encountered at this practice relates to having to re-register myself and one of my children on two separate occasions following house moves. Additionally, I was unable to..

I have been familiar with this practice since the early 1980s, when I was employed there myself. The practice has since relocated to a new facility and operates in a reasonably efficient manner,..

I visited the practice today for the second time and saw two members of staff. Both clinicians are very approachable and create a calm atmosphere during consultations. I never feel pressured to..

The receptionist provided a pleasant and friendly experience.

I was directed to travel a considerable distance, which I found to be poorly organised. As someone with mobility difficulties who struggles with navigation, this arrangement was particularly..

The receptionist's manner was unpleasant and unhelpful during a visit for screening. Upon arrival, I was directed to check in using the screen-based system, though it later appeared this may not..