The Alice Medical Centre

I have been a patient at this surgery for over two decades and have consistently had positive experiences throughout my time here. The clinical staff and nursing team are wonderful and approachable...

The team were extremely helpful and readily assisted me with information regarding appointments and administrative matters. I also appreciated the support offered when I needed guidance on what my..

I attempted to lodge a complaint through the practice's feedback system, but received a response indicating that the nature of my complaint was considered too serious for standard publication, and..

The clinician at this practice appears to rely heavily on computer systems during consultations rather than engaging directly with patients. There seems to be reluctance to conduct hands-on..

It would be beneficial if the difficulty in reaching the practice could be improved, particularly regarding call disconnections that occur once contact is established. Getting through to the surgery..

I would advise caution when considering this practice. I attempted to arrange an appointment following a recommendation to contact the surgery, and was informed that no slots were available despite..

Had a disappointing experience with my appointment. The clinician's manner came across as dismissive and I felt my concerns weren't taken seriously. The overall quality of care fell short of my..

I felt this practice operated in a manner that raised concerns about professionalism and safety standards. The typical waiting period to secure an appointment extends to approximately 19 days, and..

I had a very negative experience at this practice. I found the consultation to be unsatisfactory, with poor communication and a manner that I felt was unprofessional. I have concerns about the..

I reside in close proximity to this location, making it convenient to attend appointments. The team members are excellent and demonstrate genuine warmth and approachability.

The process for booking appointments could be improved, and recent changes to the reception team have not helped matters. However, the clinical staff continue to provide excellent care.

I attended my initial appointment at the practice as a newly registered patient today. The reception staff made me feel welcome, and the healthcare professional who performed my check-up was both..

I really appreciate the medical centre - the reception team are wonderfully welcoming and friendly, and the clinical staff are equally lovely and genuinely attentive to helping however they can...

I was disappointed with how the practice operates now. I submitted an appointment request for my son to be seen by a GP, but was redirected to the pharmacy instead. If I had wanted to consult with a..

I have been a patient at this practice for many years and have noticed the standard of care has deteriorated over time. I recently had blood work done over a week ago but have yet to receive my..

A frustrating experience. I paid a fee for a letter that fell short of expectations. The document lacked proper signatures from the relevant parties, which rendered it unusable for my purposes...

I have been repeatedly unable to locate the paperwork required for my application, and despite waiting for an extended period, I still have not received them back. Additionally, the practice closed..

The receptionist was unhelpful and dismissive when I needed to reschedule my appointment. I was given very short notice for an appointment slot and when I requested to move it to the following day,..

Switched from my previous practice where I struggled to secure appointments. When I requested an appointment here for the first time, I was able to get one promptly. The clinician I saw was..

I appreciate the considerate approach shown during my visit.